Category: customer loyalty

As a business owner, your top priority is keeping your customers happy and returning for more.  But in today’s competitive marketplace, simply offering great products or services may not be enough to achieve that goal. That’s where customer engagement comes in – the art of creating meaningful connections with your customers that go beyond just…

As a business, you want to keep your customers satisfied, happy, and wanting more. But how do you do that? How do other businesses keep their customers loyal and engaged? Well, the answer lies with their loyalty program– a value-based loyalty program. A value-based loyalty program incentivises your clients or customers for recurring purchases or…

Want to try a new loyalty program that excites you and your customer? Well, the best type that suits what you want would lie in the wonderful world of tiered loyalty programs. You see, tiered loyalty programs are like a game of rewards where you get to level up and unlock new perks as you…

Tired of the same old loyalty programs that seem to yield minimal results?  Looking for a fresh and effective way to incentivise your customers and attract new ones? Maybe you just want to amplify your existing customer referral program or referral marketing strategy to create a better experience for your customers? Well, you’re in luck…

The Benefits of a Subscription-Based Loyalty Program And Why It’s a Win-Win for Businesses & Customers Businesses need to build and maintain strong relationships with their customers to succeed.  One way to achieve this is through various customer loyalty programs, which incentivise customers to continue purchasing from a company by offering rewards for continuously patronising…

Unlock the Benefits of Customer Retention with a Spend Based Loyalty Program On Your Roster Customer retention is the lifeblood of any successful business. It’s the measure of a company’s ability to keep its customers coming back, time and time again.  A steady stream of repeat business ensures a steady flow of revenue and lays…

This Is How Gamified Loyalty Programs Help Businesses In The 21st Century Gamification is a fancy word for the use of game mechanics. It’s been around for a while, but it’s only recently become popular in the business world.  With today’s technology and social media influence, games can now be used to motivate employees and…

Time To Leverage A Point-Based Loyalty Program To Improve Customer Retention ‍Have you ever wondered how you can get customers to keep coming back to your business?  Or maybe you’ve been thinking about how you can give a better customer experience for your customers? One way to do this is to leverage customer loyalty programs,…

Your All-In-One Basic Guide To Customer Engagement Platforms Customer engagement software helps companies engage customers and increase their customer base. It allows for conversations to be conducted between customers and businesses, which leads to better customer support. It also allows their customers to interact with brands so they can make informed decisions and be more…

The Complete Guide to Hyper Personalisation in Loyalty & Rewards Hyper personalisation is a huge trend in business-to-business sales and has many benefits!  It makes the customer feel like the company is truly listening to them and meeting their needs, which can drive repeat business. Hyper Personalisation Explained Hyper-personalisation is tailoring the experience of a…